Single-store and small-chain operators (those with two to 10 stores) have very different needs than their large-chain counterparts. This group is more often than not conducting business on an island of scale. Their primary concerns about new-product procurement stem from their supplier and distributor relationships: Fifty-two percent of retailers with one to 10 stores say learning about new products from their supplier reps is quite challenging, compared to 42% of chains with 11 or more stores. This could be one reason these smaller operators are more conservative about introducing new products in their stores.
Biggest Pain Points for Single-Store & Small-Chain Retailers*
- 80% find it challenging to find space for new products in their stores.
- 72% find it challenging to receive adequate lead time on new-product introductions.
- 61% find it challenging to learn about new products from their distributor representative.
- 52% find it challenging to learn about new products from their supplier representative.
* Percent of retailers responding 6, 5 or 4 on a 6-point scale, with 6 being extremely challenging and 1 not at all challenging.
Frequency of Plan-o-Gram Adjustments, C-Stores with One to 10 stores
|Category||At least 12 times/year||8-11 times/year||4-7 times/year||1-3 times/year||Less than once/year|