The Survey

Convenience Store Products’ inaugural retailer survey reveals product trends and category strategies across the c-store landscape

The Big Guys

Unlike the independent and small-chain retailers, this group of retail chains (about 60% have 11 to 200 stores and 40% run more than 200 stores) has the ample support that only sheer volume can offer. But that’s not to say they’re without challenges. Nearly 64% of these large-chain retailers find they don’t have adequate lead time on new-product introductions.


Frequency of Plan-o-Gram Adjustments, Chains with 11 Stores or More

Category At least 12 times/year 8-11 times/year 4-7 times/year 1-3 times/year Less than once/year
Tobacco 6% 6% 33% 48% 7%
Candy 7% 7% 22% 58% 6%
Snacks 6% 4% 34% 51% 5%
Packaged beverages 4% 6% 31% 57% 2%
Foodservice 2% 26% 26% 42% 4%
General merchandise 2% 8% 26% 53% 11%

The Magic Bullet

“Foodservice is where we are hanging our hat.” —Large-chain retailer in the Northeast


Focus on Health

Here’s what large chains say they’re doing to appeal to different demographics in their stores:

  • Fresh products
  • Focus on healthier products that are less processed
  • More freshly prepared meals
  • More single-meal items for millennials
  • More healthy and fresh offers in a snacking portion size
  • Opening up the stores for easy flow